Effective Date: December 16, 2024

This Privacy Policy describes how julianaguio.com (“Site”, “we”, or “us”) collects, uses, and discloses your personal information when you visit the Site or make a purchase.

Information We Collect

We collect information about you in several ways:

• Device Information: We collect information about your device, browsing activity, and interaction with the Site to optimize our website (e.g., web browser version, IP address). This information is collected automatically using cookies and similar technologies.
• Order Information: When you purchase something, we collect information to fulfill your order, such as name, billing/shipping address, and payment details.
• Customer Support: We collect information you provide when contacting us for support.

Use of Personal Information

We use your personal information to:

• Provide and improve our services (e.g., fulfill orders, process payments)
• Communicate with you about your orders and new products
• Personalize your experience (e.g., targeted advertising)
• Analyze website usage to improve functionality

Legal Basis for Processing

We process your personal information under the following lawful bases (if you are in the EEA):

• Your consent
• To fulfill our contract with you
• To comply with legal obligations
• For our legitimate interests (e.g., website improvement)

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described above, unless you request its deletion.

Your Rights

If you are a resident of the EEA, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information

You can contact us to exercise these rights.

Cookies

We use cookies to improve your browsing experience and understand website usage. You can control cookies through your browser settings.

Data Security

We take steps to secure your personal information using industry-standard practices.

Changes to this Policy

We may update this Privacy Policy from time to time.

Contact Us

For more information or to make a complaint, contact us at iam@julianaguio.com or by mail:

Rua da Estrada Velha 82, Alto de Pega, Vila Do Conde 4480-749, Porto, Portugal

Additional Notes:

• Consider adding a link to a separate cookie policy for detailed information about cookie usage.
• Remove the mention of “Do Not Track” as it’s not a widely adopted standard.